Terms of Service
Effective Date: April 1st, 2025
Acceptance of Terms
Your access and use of Data Ramp® services, website, and fetchcx® platform (“Data Ramp Services”) is subject to certain terms and conditions and by way of your access and use, you agree to comply with and be bound by the terms and conditions contained herein. Any violation of these terms and conditions is grounds for preventing your subsequent access to Data Ramp Services.
Use of Services
You agree to use Data Ramp Services for lawful purposes only and in a manner that does not infringe on the rights of others. Unauthorized use of Data Ramp Services, including but not limited to hacking or fraudulent activities, is strictly prohibited.
Intellectual Property
All trademarks, patents, logos, images, blogs, white papers, videos, data, systems, etc. used by Data Ramp Services are the Intellectual Property of Data Ramp or its licensors. You may not use Data Ramp Intellectual Property without express legal permission from Data Ramp.
Data Ramp Services Access
To access certain features of Data Ramp Services, account information and credentials will be supplied to you by Data Ramp security personnel. You are responsible for maintaining the confidentiality of your account information and credentials while preventing other individuals from gaining access by using your account information and credentials. You are responsible for all activities that occur under your account.
Payments and Billing
By contracting with Data Ramp, you agree to pay all applicable fees per the dollar amount and terms stated in a Data Ramp Master Service Agreement (“MSA”) and/or respective Statement of Work (“SOW”). All payments must be made on time to avoid Data Ramp Service interruptions.
Limitations of Warranties and Remedies
EXCEPT FOR THE WARRANTIES EXPRESSLY SET FORTH IN ANY MSA OR SOW, DATA RAMP MAKES NO WARRANTIES IN CONNECTION WITH DATA RAMP SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN A MSA OR SOW, ALL DATA RAMP SERVICES ARE PROVIDED ON AN “AS IS” BASIS. DATA RAMP HEREBY DISCLAIMS (I) ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND (II) ALL WARRANTIES THAT ANY DATA RAMP SERVICE WILL BE ERROR-FREE.
DATA RAMP SHALL HAVE NO OBLIGATION TO ANOTHER PARTY FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, LOST PROFITS, EXEMPLARY DAMAGES, OR PUNITIVE DAMAGES IN CONNECTION WITH DATA RAMP SERVICES WHETHER WAS KNOWN OR SHOULD HAVE BEEN KNOWN. EXCEPT FOR DATA RAMP’S INDEMNIFICATION OBLIGATIONS IN A MSA, DATA RAMP’S LIABILITY FOR DAMAGES OR LOSSES OF ANY KIND PERTAINING TO THE SERVICES SHALL IN NO EVENT EXCEED AN AMOUNT EQUAL TO THE PRECEDING MONTH AMOUNT PAID BY CUSTOMER TO DATA RAMP WITH RESPECT TO SUCH DATA RAMP SERVICE(S) GIVING RISE TO SAID LIABILITY.
Changes to Terms
Data Ramp reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of Data Ramp Services after any changes constitutes your acceptance of the new Terms of Service.
Governing Law
The Data Ramp Terms of Service are governed by and construed in accordance with the laws of North Carolina. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in North Carolina.
Contact Information
If you have any questions about Data Ramp Terms of Service, please don’t hesitate to get in touch by clicking here.